Lawrence J. Bookbinder Ph.D.

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Author: Lawrence J. Bookbinder Ph.D.

I was awarded a Ph.D. in clinical psychology from Northwestern University in 1959, earned licenses to practice in Michigan and California, and later became a Fellow of the Division of Psychotherapy of the American Psychological Association. After practicing clinical psychology for over thirty years, I retired.

During my career, some of my activities were authoring/co-authoring ten articles in professional journals, supervising other psychologists and psychology interns, and chairing the Organizing Committee of Psychologists Interested in the Study of Psychoanalysis.

Library

Win Friends and Customers - Relationship and Business Success from Empathic Acknowledging

Win Friends and Customers
  • Stars
  • Number: 9780990775409
  • Release: 2014-11-03
  • Author: Lawrence J. Bookbinder Ph.D.
  • Genre: Mainstream
  • Tags: Self-Help
  • Publisher: 4444publishing
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Empathy—the ability to experience what it’s like to be another person—can yield benefits during conversations. For example, a salesman who listens with empathy when talking with a customer could achieve business success. A wife who listens in this manner when talking with her husband could enhance their emotional connection. These benefits and others sometimes stem from people using empathic listening during some of their conversations. The author teaches this listening skill only at the beginner’s level because many people don’t want to spend too much time learning this skill since they live in a fast-paced world. The good news is that the responses to his workshops and writings taught him that people could win friends and customers from their conversations without knowing how to listen like an expert. To help his readers easily and rapidly learn empathic listening, the author gives a wealth of conversation examples, writes in short paragraphs, uses plain English, and emphasizes bulleted lists.